Shipping & Returns

Shipping and Returns

Cost of Transportation

The cost of transport for EU is based on weight and your country
The shipping costs for abroad are calculated according to the country to the weight and volume of the items ordered.
The shipment is made through SDA or DHL.E can still ship at the expense of your trusted courier both for national and international shipments.

Payment formulas for EU

Payment can be made in the following ways:
Bank transfer:
It is also possible to pay the order using the advance bank transfer.
We remind you that the order will be processed only after confirmation of payment
and it will be visible on our current account.
Data for the transfer:
IBAN: IT75Q0503415700000000003152


Payment via PayPal is accepted with the addition of a participation fee on the costs of fees due by 3.5% that we could not afford having very low top-ups on the goods sold. Thanks for understanding

Delivery time

At the time of delivery of the goods the customer is required to check:
that the number of packages delivered corresponds to what is indicated in the transport document that the packaging is intact and not altered even in the closing strips. In the event of tampering and / or breakage, the customer must immediately challenge the delivery by placing the wording "GOODS CONTROL RESERVE" on the delivery document received from the courier.

The customer will subsequently report any damage within 3 (three) days of receipt of the goods.
In the event that the customer does not withdraw within 5 (five) working days the goods ordered and present in storage at the warehouses of the courier because of the repeated inability to deliver to the address indicated by the same at the time of order, the order will be canceled and custody fees will be charged

Check shipment status
You can follow the status of your shipment online, just log in and select the option (My Account).

Delivery times of goods ordered vary from 2 to 5 working days taking into consideration whether the property is available or to be found and the payment methods chosen or agreed with our administrative department. The times indicated for the delivery terms are indicative and you will be informed if the times exceed those specified.

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